Your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, you may return it to us for a full refund or exchange. Please read the following policy carefully to ensure a smooth process.

1. Return Eligibility:
To be eligible for a return or exchange, your item must be:

  • Returned within 30 calendar days of the delivery date.
  • In its original, unused, and unwashed condition, with all original tags and packaging intact.
  • Not a final sale item.

2. Return Process:
To initiate a return, please contact our customer service team at info@arenasportdeal.co with your order number and the reason for the return. We will provide you with a prepaid return shipping label and instructions on how to send the item back. All returns must be sent to our designated return address.

Return Address:
20005 Martin Hollow Rd SW, Frostburg, MD 21532, United States

3. Return Shipping Costs:
We are proud to offer Free Returns for all eligible items. We will cover the cost of the return shipping label provided.

4. Restocking Fee:
We do not charge any restocking fees for eligible returns.

5. Refund Processing and Timeline:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed to your original method of payment within 1-2 business days.
  • Please note: Depending on your payment provider or bank, it may take an additional 7-10 business days for the refund to appear in your account.

6. Exchanges:
If you wish to exchange an item for a different size or color, please follow the same return process to send the item back. Once we receive and inspect the return, we will process your new order and ship the exchanged item to you at no additional cost.

7. Damaged or Defective Items:
If you receive an item that is damaged or defective, please contact us immediately at info@arenasportdeal.co or +1 240-727-6551 with a description of the issue and photos of the product. We will arrange for a return and send you a replacement at no extra charge.

Last Updated: September 4, 2026